Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times depend on the destination and shipping carrier. Typical delivery times are:
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United States, Canada, United Kingdom: 5–10 business days
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Europe: 5–10 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other local charges. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your delivery.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team as soon as possible at getflytexsupport@gmail.com so we can assist you.